Self Training & Support Forum
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Click here for Self Training on EasyDirector® |
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Click here to visit EasyDirector® Online Forum - Support on bug fixes. |
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Click here for Self Training on EasyDirector® - The AUDIO BOOK |
| Video
training on EasyDirector® |
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Frequently Asked Questions (FAQ)
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Frequently
Asked Questions (FAQ) for EasyDirector®
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| Questions |
Answers
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| Are you installing on Windows XP? |
When
installing EasyDirector® on your personal computer
you must select where EasyDirector®
software is installed. Typical installation directory
on Windows XP is C:\Program Files\EasyDirector
directory, otherwise may get installation error.
You do not need to make this directory selection
if installing on Windows 7 or Windows Vista,
just click next when you get to this part of the
installation.
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| Are you installing on Windows 7 or Vista? |
Due to the new
security and permission level introduced by Microsoft
in these operating systems, you may need to modify
your permission and ownership level for the directory
containing your EasyDirector® installation.
The latest installation will install EasyDirector®
in your user application directory by default
where your permission and ownership level should
by default contain modify, read & execute
and write. |
| Do I need additional software and hardware to run EasyDirector®? |
No.
Once you have Microsoft® Interner Explorer,
Netscape or Firefox installed on your computer you
are good to go.
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| Do I need to undertake any manual installation for EasyDirector®? |
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| Why do you have a lifetime guarantee on your products? |
We
are so confident about all editions of EasyDirector®.
You have a free lifetime guarantee and upgrade to
the latest edition because we only maintain a single,
backward compatible and enhanced edition. We shall
continue to provide upgrade setup file or script
for our existing customer.
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| Why the annual subscription? |
We provide you with a license that last only for a year from the date of purchase:
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| Why is EasyDirector® displaying only Master Contact when I clicked on other contacts? |
Install the latest
EasyDirector®. This problem has been solved.
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| How do I install the latest version and not loose my data? |
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| Do you need to migrate your contacts from spreadsheet or other systems? |
We
offer data migration services onsite or remotely.
Contact us at customerserv @ easydirector . biz
for more information.
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| Do you want to import your contacts from Goggle (gmail) and Outlook into EasyDirector®? |
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| Which browser works best with EasyDirector®? |
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| How do I get my computer hostname or name? |
In
Windows 7, Vista, XP, or 2000
1. On the desktop,
right-click Computer (in Vista) or My Computer
(in Windows 7, XP, and 2000), and then select
Properties. Using the command
prompt |
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Need
Help Migrating your data into EasyDirector®?
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Contact us at customerserv@easydirector.biz for details. We assess the volume of your data and make recommendation base on our assessment. |
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Are
you interested in free EasyDirector®
training?
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Please email us the following details at [customerserv at easydirector dot biz] :
Training location, date and time will be announced 3 weeks before the training to all interested parties. |
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Updates,
Downloads & Release Note for EasyDirector®
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This section
shows the download for EasyDirector® software and
any supporting script if any to upgrade your EasyDirector®
to the latest version. The upgrade script or setup file
must be applied sequentially as listed below. Please do
not hesitate to contact us for further assistance. EasyDirector®
software is platform independent. Fully tested on Windows,
Linux and UNIX Platforms.
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| Release Name | Date | Additional Feature Description & Downloads |
| Current release of EasyDirector® 1.0 |
29 January 2012
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Executable
for Windows platform.
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| Current release of EasyDirector® 1.0 |
29 January 2012 |
Tar
of compressed files for Linux & UNIX platforms. |
| EasyDirector® User Manual | 15 September 2011 |
This is
the user manual that comes with EasyDirector® software.
Read this manual to see how EasyDirector® can really
help your business relationship management. For step by
step walkthrough into EasyDirector® process and technology
visit amazon.com
and barnesandnoble.com
for the published book on EasyDirector® and automating
your Contact Relationship Management.
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| Release Name | Date | Already working with EasyDirector®? Download and install updates only. |
| Updates for EasyDirector® 1.0 |
29 January 2012
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Updates
Executable for Windows platform. ![]() |
| Updates for EasyDirector® 1.0 |
29 January 2012 |
Updates
in tar compressed files for Linux & UNIX platforms.
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Bug
fixes to date
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Our team is continuously
testing EasyDirector® and fixing all bugs reported by our
users. Please visit this page frequently for the latest update
fixes to EasyDirector® software. Please contact techsupport@aitechconsulting.com
for any technical issue. Here is the list of the bugs that have
been fixed to date:
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| Release Date | Bugs & Additional Feature Description Fixes |
| 30 January 2012 |
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| 15 September 2011 |
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| 17 July 2011 |
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| 07
January 2011 |
1. Improved
catalog management with Point of Sale capability and shopping
list management.
2. Improved products & service inventory tracking on Order Management. |
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June 2010
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| July 2010 |
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| August 2010 |
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| 29 September 2010 |
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| 29
November 2010 |
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